PRODUCT Case Studies

Here you will find some of my recent projects.

Health and Service Cloud

The strategy and execution of implementing Health and Service clouds for a Salesforce client.

Implemented Einstein AI directly into the Salesforce Opportunity workflow.

A complete user-centered redesign of Prudential's design and development process.

Lead the charge of developing Prudential's new online (and offline) retirement enrollment form. Easy, clean, accessible.

Reducing a three person broadcast team to one person. Replaced a clumsy PNG system with an HTML-based overlay system.

The first real-time social media investigative software dedicated to finding, filtering, and organizing complex data.

After a gamer gets knocked out of a tournament. How do you keep them engaged?

Redesigning the antiquated process of creating client specific web portals.

After completing initial UX and UI phase. I lead the QA of accessibility issues.